Satellite News

It seems like nothing makes time go slower than waiting around. When you head to the dentist, the doctor, a meeting at a client’s office, the DMV, anywhere where you’re likely to be ‘put on hold,’ that 35 minute wait can be excruciating. Many business owners don’t realize that there are definitely ways to make the wait seem worse, like not offering entertainment or giving an idea of how long is left to wait. Instead of leaving customers and clients out to dry, the wise business owner with a waiting room will try some of these simple techniques to improve their customer service reputation.
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